We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You may quote your order or purchase id upon return.
To begin a return process, you may contact us at shop@qlickstream.com.
Damages
If your item is damaged upon receipt, kindly return it to us within 5 days of receipt.
Wrong item
In the unlikely event that you receive a wrong item from us, kindly contact us on shop@qlickstream.com to arrange for a return.
Exchanges
You are welcome to make exchanges on any unworn items within 30 days.
Refunds
After your item has been returned, you may opt for a refund or exchange of credits. If you opt for a refund, you will be refunded immediately. Your refund may take a few days before it reflects in your account.